Corporation - from a Sr. Director:
"Pat has been assigned to customers in very dire
situations, and clearly understands how to handle delicate/escalated
customer issues to ensure their satisfaction with customer
support..........he has the patience and drive required to
continue to strive for positive reference, feedback and results.
He is on top of the escalations, and has a knack of preventing
additional escalated situations from occurring because he provides
insight into what could be “snowballing” downhill.
With such difficult and complex accounts with much history, Pat has
put forth tremendous strides to establish firm, partnering
relationships with the customer at executive, management, and
individual contributor levels, a real challenge! There
seems to be extreme comfort when Pat is managing a customer, as he
resolves issues carefully and thoughtfully."
- from a Vice President:
is a vital asset to Intec.........Pat's
greatest relevant skills include his experience, seasoned judgment and
ability to maintain a longer-term focus. These skills should be
utilized in leadership positions, if possible in the oversight of
multiple efforts (within or across clients). In the longer view,
with Pat's diversity and attitude, there are many ways in which he can
be effective within Intec. As opportunities and new positions
unfold, we will strive to find ways to leverage Pat's abilities."
|Arthur D. Little
- from a Sr. Business Unit
the short time that Pat has been with us he has shown far above
average skills and initiative in: sales, relationship
cultivation (internally and externally), professional development,
staff development and representing the broad array of talents
available at ADL. I am extremely pleased that Patrick can and is
contributing far above our expectations."
- from a Business
interpersonal skills are excellent. He presents himself with
poise and tact and has the ability to exert a positive influence on
- from a Vice President of Marketing:
a unique combination of technical competence relating to computer
software and more general marketing, sales and interpersonal
abilities. This is an unusual and powerful combination.
Pat understands and contributes to the development and packaging of
highly technical computer software products. More importantly,
he is highly effective in generating interest and closing sales."